OPERATOR SPOTLIGHT Hear how 5 restaurant tech leaders approach AI, data and customer experience at their brands.
Dine Brands Chris Padilla of Dine Brands—parent of Applebee’s, IHOP and Fuzzy’s Taco Shop—talks with Nation’s Restaurant News’ Alicia Kelso about how the brands leverage data and customer insights to build loyalty. Hear how the company is using its AI recommendation engine to boost check size and drive growth.
Freddy’s Frozen Custard and Steakburgers Sean Thompson of Freddy’s Frozen Custard and Steakburgers talks with Restaurant Business’ Joe Guszkowski about how the brand takes a guest-centric approach to technology and data capture. Plus, hear whether he thinks we’re in an AI bubble.
20 | FSTEC 2025
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