CUSTOMER EXPERIENCE
CUSTOMER EXPERIENCE
Neon is a leading customer engage- ment platform that helps businesses el- evate their in-store experience through digital signage, overhead music, and guest Wi-Fi solutions. Trusted by top brands such as Capriotti’s, Everbowl, Peter Piper Pizza and P.F. Chang’s, Neon combines intuitive technology with full-service support to make it easy for businesses to create dynamic, memorable environments. With a focus on simplicity, reliability, and innovation, Neon transforms how businesses connect with their customers at every touchpoint. Find us at FSTEC: Booth #550
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive rev - enue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave’s Hot Chicken, MOOYAH, and Friendly’s, are using Ovation to get more feedback through frictionless sur- veys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ova - tion can transform your restaurant’s guest experience at ovationup.com. Find us at FSTEC: Booth #665
Rockbot is a unified media platform that helps restaurants create the per- fect in-location experience. From fully licensed music and curated playlists to engaging digital signage and in-store TV, Rockbot efficiently streamlines the process of managing multiple locations, promoting menus or promotions in real-time, and keeps your atmosphere consistent from open to close. Whether you’re running a single restaurant or a national chain, Rockbot helps you drive sales, reduce overhead, and turn every visit into a memorable customer experience. Find us at FSTEC: Booth #327
AtmosphereTV is the world’s largest free streaming TV service designed for businesses. You can find Atmosphere in Bars, gyms, airports, waiting rooms and more. Offering engaging, audio-optional content across multiple channels ranging from viral videos and sports highlights to news, fitness, and lifestyle programming. Atmosphere frees your business screens of divisive news stations and talk shows on mute and fills it with energetic entertainment plus integrated digital signage built for all audiences. Find us at FSTEC: Booth #603
Slang AI is a leading voice AI technology company that provides cutting-edge solutions for restaurants to optimize their phone call systems. Using state- of-the-art machine learning algorithms, Slang’s technology can interpret natural language over the phone and automate tasks such as making reservations, pro- cessing orders, and answering custom- er inquiries, freeing up staff to focus on other tasks. By streamlining these processes, Slang AI helps restaurants increase efficiency, reduce labor costs, and improve the guest experience. Find us at FSTEC: Booth #910
Hostie is an AI-first customer experi - ence platform designed specifically for restaurants, powered by advanced AI technology. We streamline communi- cation by centralizing calls, texts, and emails in one easy-to-use platform. Hostie also automates reservation management and takeout orders, allowing restaurants to focus on cre- ating exceptional guest experiences, while saving valuable time on routine inquiries. Find us at FSTEC: Booth #916
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SoundHound AI (Nasdaq: SOUN), a global leader in conversational intelligence, builds AI solutions that deliver incredible experiences. Built on proprietary technology, SoundHound’s groundbreaking products use voice technology and AI agents to answer questions, carry out actions, and complete transactions over the phone, online, on-premise, and even from the vehicle. SoundHound powers millions of products and services, and handles billions of interactions each year for world class businesses. Find us at FSTEC: Booth #733
Marqii creates unforgettable guest experiences from first search to latest visit with a one-stop listings, menu, and review management platform built for hospitality operators. With dozens of POS integrations, connections to more than 80 listings sites, and AI-powered review responses, Marqii helps more than 15,000 restaurants save time, rank higher in search results, attract more guests, and learn what matters most to their customers. Find us at FSTEC: Booth #522
Vistify’s vMenu is a powerful digital menu management platform designed for restau- rants, cafes, and foodservice operators. It enables you to create dynamic, on-brand menus without any coding, and manage them across all locations from a single dash- board. With real-time updates, seamless POS integration (including Toast, Square, and Clover), and hardware-agnostic com - patibility, vMenu simplifies operations and enhances customer engagement. Features like scheduled menu changes and instant publishing help boost revenue and reduce wait times. Backed by 24-7, U.S.-based support and flexible pricing starting at $39/ month, vMenu is the intelligent solution for modernizing your menu experience. Find us at FSTEC: Booth #728
“In 2025 and beyond, we will be much more focused on using AI and technology to segment our messages to talk to customers in different ways. We’re segmenting the customers into frequency of visits, dayparts, specific menu items and more.”
—Jodie Boyce, CMO, Teriyaki Madness
“The true power is in having best in class software for the different functions and integrating them together for powerful customer insights that can drive behavior changes.”
Kelsey Regier, VP, Application Development, Scooter’s Coffee
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18 | FSTEC 2025
FSTEC 2025 | 19
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