FSTEC Event Insider 2026

Chris Keating EVP, Conferences, Informa Connect Foodservice

We recently wrapped another unforgettable FS/TEC—this one marking the event’s 30th anniversary—where the leading minds in restaurant technology gathered to tackle the industry’s most pressing digital challenges. For three days in Dallas, restaurant leaders explored the delicate balance between digital innovation and genuine hospitality, sharing insights on the ROI of artificial intelligence implementations, strategies for meeting evolving consumer expectations, and practical solutions to integration hurdles that have long challenged back-of- house and front-of-house technology stacks alike. Attendees learned from some of the most cutting-edge brands in the business and also got a first-hand look at new products and tools, including a drone demonstration. This interactive report brings you the best of FS/TEC through video interviews, podcasts, exclusive data, and behind-the-scenes photos. Get top trends and takeaways from the editors of Restaurant Business and Nation’s Restaurant News, who were on the scene talking with decision-makers from such brands as Chili’s, Dave’s Hot Chicken, Swig, 7 Brew, and many more. Over three decades, FS/TEC has evolved alongside the industry it serves, growing from a niche gathering into the premier destination for restaurant technology leaders shaping the future. We hope this report gives you the insights and inspiration you need to ready your business for what’s next.

2 | FSTEC 2026

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