CUSTOMER EXPERIENCE
Custom Channels is a music and audio branding platform for commercial environments, backed by more than 30 years of experience in business music streaming. Hardware-agnostic and built to integrate with the systems business‑ es already run, the platform unifies fully licensed music curation, AI-pow‑ ered audio messaging, multi-location control, zone control, and real-time monitoring into a single centrally managed solution. Custom Channels serves tens of thousands of clients, from independent to enterprise brands including CAVA, Burger King, Ferrari, MOD Pizza, and Erewhon, delivering on its promise: Music without limits. Any platform. Every business. Find us at FSTEC: Booth #123
Marqii improves SEO, AEO, GEO, and local search performance with auto‑ mated menu, listings, and reputation management built for hospitality oper‑ ators. With dozens of POS integrations, no-code customizable website widgets, connections to more than 70 listings sites, and AI-powered review respons‑ es, Marqii helps more than 15,000 restaurants save time, rank higher in search results, generate more reviews, and learn what matters most to their guests. Find us at FSTEC: Booth #922
Ovation is the AI-first guest experience platform for restaurants, helping brands serve exceptional experiences that fuel real restaurant growth. From collecting guest feedback to real-time recovery, AI-powered recommenda‑ tions, improved team performance, and a stronger online reputation, Ovation gives restaurants everything they need to run their entire guest experience in one place. Trusted by brands like Dave’s Hot Chicken, Taziki’s, and Swig. Find us at FSTEC: Booth #723
Learn More
Learn More
Learn More
Restaurant guests tell you what they think everywhere: Google reviews, app store ratings, post-visit surveys, social. Alchemer brings all of it into one platform, so you can see what’s happening at every location instead of piecing it together from five tools. Our purpose-built AI reads the open-text feedback, flags issues like food safety and slow service as they surface, and routes them to the teams who can fix them. Keep listings accurate across every location. Respond to reviews at scale. Find us at FSTEC: Booth #537
SoundHound AI (Nasdaq:SOUN) is a voice and agentic AI company that enables businesses to deliver natural, end-to-end conversational experiences across digital and physical channels, including phones, ki‑ osks, chat, smart devices, drive-thrus, TVs, in-vehicle, and more. Its agentic platform, OASYS, is a self-learning, orchestrated AI system where organizations can build and deploy conversational AI agents to handle transactions, tasks, and workflows on be ‑ half of customers and employees. Built on proprietary technology backed by 400+ pat‑ ents and years of AI research, SoundHound serves leading brands across industries including automotive, financial services, healthcare, retail, telecommunications, and more. It powers billions of interactions annually. Find us at FSTEC: Booth #332
Learn More
Learn More
FSTEC 2026 | 15
Powered by FlippingBook