FSTEC 2026 Restaurant Technology Guide

ASSOCIATION PARTNER

2026 Restaurant Technology Guide

Connect with nearly 200 restaurant tech companies

Get insights from industry thought leaders

Find ideal partners across all areas of your business

1 | FSTEC 2026

Your Guide to Restaurant Innovation Technology is changing every aspect of the restaurant business, enabling new heights of efficiency, cost savings, productivity and customer engagement. It also brings complexity and confusion about which tools and partners are the best fit for your business. An overwhelming majority of restaurant operators — nearly 9 in 10, according to Nation’s Restaurant News and Restaurant Business research — say they plan to invest in new technology this year, but that means navigating a crowded landscape of potential partners and new solutions coming into the market every day. The opportunities are big, but so are the risks. Informed decision making has never been more critical. To help restaurant operators make sense of it all, Nation’s Restaurant News and Restaurant Business present the 2026 FS/TEC Technology Guide , a companion to this year’s FS/ TEC, the essential event for restaurant technology leaders. Inside you’ll find information and opportunities to connect with nearly 200 potential partners, plus exclusive benchmarking data, and candid insights from industry thought leaders. Whether you’re a tech-savvy enterprise operation with a robust tech infrastructure or an emerging concept ready to level up, this guide will help you build your roadmap and prepare for what’s next.

4 POINT-OF-SALE SYSTEMS 12 CUSTOMER EXPERIENCE 18 BACK OF HOUSE TECHNOLOGY 30 LOYALTY & MARKETING 34 ONLINE ORDERING CHANNELS 38 DATA & CYBERSECURITY CONTENTS

FSTEC 2026 | 3

POINT-OF-SALE SYSTEMS

T he point-of-sale system has long been the nerve center of a restaurant, managing every order and capturing a treasure trove of data along the way. As restaurant operations grew more complex in recent years, the POS followed suit. What once may have been just a few shared terminals has in many cases blossomed into a connected network of handheld devices, self-service ordering, linked third-party platforms, and real-time business intelligence tools. Today’s POS systems not only enable fast, flexible order management from multiple channels, but they also unlock the power of that transaction data — including sales mix, channel volume and customer behaviors — to optimize operations and improve guest experience. Yet even as POS capabilities have exploded, many restaurants are using older systems — only about a quarter of operators have replaced their systems in the last two years — and increasingly are grappling with the challenge of integrating their POS with the rest of the tech stack. About 1 in 5 operators cite poor POS integration as a top challenge, in recent Nation’s Restaurant News and Restaurant Business research. While the majority of operators surveyed say they are broadly satisfied with their current systems it remains a core target for near-term investment. In fact, more than half of operators in the 2026 Restaurant Technology Outlook survey by Nation’s Restaurant News and Restaurant Business said they were planning to invest in their POS capabilities, up from 40% a year earlier.

TOP 5 POS FEATURES PRIORITIZED BY OPERATORS 1. Loyalty integration 2. Faster Payment Processing 3. Faster Order Processing 4. Real-time inventory integration 5. Automatic upselling and offer prompts

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22 %

53 %

57 %

of operators say poor integration of the POS with the rest of the tech stack is a top challenge

of operators say they plan to invest in their POS systems this year

say the POS system is the part of the tech stack that provides the greatest return on investment

Source: Nation’s Restaurant News / Restaurant Business research

4 | FSTEC 2026

POINT-OF-SALE SYSTEMS

PAR Technology Corporation (NYSE: PAR) delivers an agentic operating platform that enables smarter, more consistent operations for multi‑unit brands across restaurant, retail, and high‑volume com‑ merce. PAR’s platform brings together mission‑critical software—point of sale, digital ordering, loyalty, payments, and back‑office systems—along with hard ‑ ware and data to orchestrate decisions and workflows across systems, locations, and guest touchpoints in real time. Designed to drive measurable outcomes, PAR helps brands improve efficiency, de ‑ liver better experiences, and make every store more profitable. Find us at FSTEC: Booth #311

Genius for Restaurants is designed to meet the operational needs of every restaurant type and scale, from full ser‑ vice table management to checkouts in counter service environments. The plat‑ form, which is paired with hardware engineered for higher performance, delivers everything restaurants need: waitlist and reservations, real-time re‑ porting, tableside payments, marketing tools, loyalty programs and more. Find us at FSTEC: Booth #611

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibil‑ ities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Find us at FSTEC: Booth #211

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All-in-one POS solution built specifically for your business. Designed for single and multi-location full-service restau‑ rants, quick-service restaurants, coffee shops, and bars & nightclubs. Reduce customer checkout time, increase profits, reduce costs, and increase cus ‑ tomer loyalty. From sales and inventory to customers and reports, manage everything from one simple platform. SavvyAI is three specialized AI agents that forecast demand, optimize menus, and prevent waste - in plain English. Ready to take your business to the next level? Join the thousands of business owners who trust Swipe Savvy POS. Find us at FSTEC: Booth #805

Oracle Restaurants helps ambitious food and beverage providers transact in new ways, place their guests at the center of every business decision, and deliver exceptional dining experiences. Powered by Oracle Simphony Cloud, an open and extensible digital transaction platform for unified restaurant com ‑ merce, our solutions enable operators to inform and automate operations, streamline payments, and personalize both staff and guest interactions. From quick-service to fine dining, restaurants around the world trust Oracle to drive efficiency, scale seamlessly, and inno ‑ vate for the future. Find us at FSTEC: Booth #423

Qu is the intelligent commerce platform that unlocks efficiency to increase rev ‑ enue for quick-service and fast-casual restaurants. Built on a unified data foundation with cloud-enhanced edge technology, Qu enables real-time deci‑ sion-making, streamlines operations, and improves margins with faster, more reliable performance at every location. Qu was the first platform to earn DoorDash’s Preferred Integrations Program’s highest rating of “Excellent” and is trusted by Jack in the Box, Del Taco, Dave’s Hot Chicken, Golden Cor‑ ral, Church’s Chicken, Blaze Pizza, Playa Bowls, and GoTo Foods. Find us at FSTEC: Booth #617

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FSTEC 2026 | 5

POINT-OF-SALE SYSTEMS

Verifone is a leading global payments technology provider trusted by the world’s top brands. We power distinc‑ tive boundless payments experiences for everyone, everywhere. Find us at FSTEC: Booth #128

Square helps businesses turn transac‑ tions into connections and businesses into neighborhood favorites. In 2009, Square started with a simple invention – the first mobile card reader, which changed how the entire financial sys ‑ tem thinks about small bus. From point of sale and payments to online com‑ merce, staff management, cash flow tools, and more, Square brings together the tools sellers need to run and grow on one intelligent platform. For more information, visit squareup.com. Find us at FSTEC: Booth #804

StickyPOS is the only self-cleaning linerless label solution on the market, and the only supplier offering linerless labels made from 100% recycled office paper. Proudly manufactured in the US by Documotion Research, Inc., StickyPOS labels enable businesses to improve operational efficiency, reduce waste, and enhance customer experi‑ ence. By establishing a reputation for quality, service, and customer-driven product development, StickyPOS labels have become the go-to choice for many of the world’s most-recognizable quick-service and fast-casual restau‑ rant brands. Find us at FSTEC: Booth #417

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Across industries and around the world, Iconex provides lined and linerless labeling solutions that meet a company’s specific business need. The most well-known global brands trust us to enable millions of transactions daily, saving time and labor while reducing errors and waste. The industries we proudly serve include retail, grocery, pharmacy, hospitality, food and bev‑ erage, eCommerce, distribution and logistics. Find us at FSTEC: Booth #816

With 50 years of expertise and a 240,000 sq ft warehouse of new and refurbished inventory, IW delivers flexible, scalable solutions built to grow with you, spanning POS, self-checkout, networking, and more. Our full range of services covers project management, fast deployment, asset lifecycle man‑ agement, and tech refresh. Whether you’re speeding up the drive-thru, moving orders faster, or upgrading back-of-house systems, IW helps QSR and hospitality chains run faster and operate better. Let’s Build Your Next Rollout. Find us at FSTEC: Booth #616

Kluck is an all-in-one restaurant manage‑ ment platform built for enterprise and multi-location operators who need to run at scale without the complexity. Founded in 2019 and headquartered in Tampa, Florida, Kluck brings point-of-sale, kitchen display, self-ordering, tableside and online order‑ ing, and pay-at-table technology together in one connected system, giving chains a smarter, more consistent operation across every location. Our mission is simple: to streamline operations and enhance guest experiences through one intuitive platform. Get exactly the tools your business needs, from POS and kiosks to inventory control, labor scheduling, payment processing, and back-office management, without the com ‑

plexity that slows large teams down. Find us at FSTEC: Booth #218

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6 | FSTEC 2026

POINT-OF-SALE SYSTEMS

CBS NorthStar builds modern POS and order-management software for full-service and quick-service restau‑ rants. The NorthStar platform runs on iOS, Windows, and Android with a cloud back-office that lets multi-unit operators configure menus, prices, and permissions across one site, a group, or every location at once. It unifies deliv ‑ ery, pickup, drive-thru, curbside, kiosk, and online ordering, plus gift cards, loyalty, and reporting built on your own data. NorthStar partners with brands built on high standards, operators who need technology that keeps up and a team that stays invested long after installation.

FreedomPay is the global leader in Next Level Commerce™—transforming the way businesses power payments and experiences across the world. More than a payment solution, FreedomPay is a world-class independent payment gateway engineered to simplify complexity, break down the barriers of legacy systems, and revolutionize every point of interaction—whether in- store, online, or mobile. Chosen by the leading brands across retail, hospitality, sports and entertainment, food service, healthcare and higher education, Free ‑ domPay delivers technology strength, integration breadth, and deep exper‑ tise in global payments innovation. Find us at FSTEC: Booth #909

As the world’s largest technology com‑ pany, HP creates products that inspire ambitious and meaningful progress, enabling a more seamless experience for your customers and employees. HP brings together a portfolio that spans point-of-sale, mobility, print, hardware, software, services, and IT infrastruc‑ ture, allowing you to empower your employees and better serve your customers, both on the go and in the restaurant. HP is a member of the Asso‑ ciation for Retail Technology Standards (ARTS). Find us at FSTEC: Booth #325

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Since 1984, Posiflex has designed and manufactured award-winning POS terminals and peripherals. Posiflex has since grown exponentially to provide not only full-service POS stations, but also versatile self-service kiosks, state- of-the-art mobile tablets, and scalable embedded PC solutions. Renowned worldwide in the retail and hospitality industries, Posiflex is a proven leader in POS hardware. With products purpose-built for multiple verticals, Posiflex is a solid solution for virtually any Point-of-Sale requirement. Find us at FSTEC: Booth #322

Tabit - the restaurant platform that thinks with you has cloud-based solutions to help restaurants transform their businesses to be fully mobile, more efficient, and more profitable while increasing customer satisfaction. Tabit’s enterprise proven centralized control allows businesses to be man‑ aged from one location. It is built for scale with nimble product development to support large multi-location busi‑ ness. Tabit customers have an average of 8-15% increase in spend per cus‑ tomer, 12-15 minute decrease in table turn time at peak time, 20% decrease in servers needed per shift, with an increase in tips, and an 80% decrease in server mistakes. Find us at FSTEC: Booth #504

RDS delivers hospitality technology solutions for nationwide QSR brands that need speed, consistency, and reliability across every location. With 30+ offices nationwide, RDS provides nationally local service and support for POS, payment, drive-thru, kitchen, networking, and managed technol‑ ogy environments. Our team helps quick-service operators streamline operations, improve guest experiences, and keep stores running with scalable solutions backed by responsive field support and deep industry expertise. Find us at FSTEC: Booth #319

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FSTEC 2026 | 7

POINT-OF-SALE SYSTEMS

Transaction Network Services (TNS) is a trusted provider of secure, high-per‑ formance networking, payment, and managed connectivity solutions for the retail, restaurant, convenience, and fuel industries. At FS Tech, TNS showcases how businesses can simplify operations, enhance customer experiences, and future-proof their technology infrastruc‑ ture through resilient network services, payments connectivity, and always-on communications. With decades of indus‑ try expertise and a global footprint, TNS helps multi-site organizations reduce complexity, improve uptime, and accel‑ erate digital transformation across their store environments. Find us at FSTEC: Booth #822

Meet TRAY – the go-to enterprise POS system that’s changing the game for hospitality! Our cloud-based platform helps businesses streamline opera‑ tions, boost revenue, and elevate the guest experience. Whether you’re running a full-service restaurant, a quick-service spot, or a family enter‑ tainment center, TRAY’s advanced sys‑ tem adapts to fit your needs including running on your old POS hardware. Find us at FSTEC: Booth #411

Yelp for Restaurants provides the technol‑ ogy busy operators need to capture every guest and every dollar. Front and center is Yelp Host, an AI-powered phone assistant that answers your phones 24/7, seam‑ lessly handles reservations and waitlists, filters spam, and assists with takeout orders. By taking over phone chaos, Yelp Host gives your staff time back to focus on exceptional in-house hospitality. Yelp Host integrates perfectly with Yelp Guest Manager to completely streamline your front-of-house operations. To further maximize your visibility, Yelp Ads helps you get discovered by hungry diners using keyword and area targeting to reach your most likely customers. Find us at FSTEC: Booth #813

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Unify front of house, back of house, and ordering into a single, connected system that turns every interaction into a loyalty opportunity. Unlike stitched-together systems, Touchpoint is built natively, so everything works together from day one. We unify POS, kitchen display, online ordering, mobile apps, kiosks, and loyalty into one platform centered around a single cus‑ tomer profile. This allows restaurants to deliver seamless guest experiences across app, web, and in-store, while giving operators real-time visibility into guest behavior, visit frequency, and lifetime value. Find us at FSTEC: Booth #625

XPR POS is a global leader in self-or‑ dering kiosks, trusted by leading QSR, fast-casual, and concessions brands across 15+ countries. Deployed in 100+ brands, 40+ airports, and 10+ national parks, our cloud-based plat‑ form integrates directly with 15+ POS systems and major payment gateways with no middleware. With multilingual ordering, AI-powered upsell, new AI voice ordering, and PCI Level 1 security, XPR helps multi-unit operators increase throughput, lift average checks by 20%+, reduce labor costs, and elevate the guest experience. From high vol ‑ ume airports to remote park venues, XPR delivers self-ordering that works with the systems operators already run. Find us at FSTEC: Booth #432

Level 10 procures, deploys, and main‑ tains IT equipment. As agile partners, we’ve helped leading QSRs upgrade their KDS, enable contactless payment, improve drive-thru efficiency, and deploy self-service kiosks, retail-rugged tablets, and digital signage. We strate‑ gically bundle restaurants’ needs for: Hardware Procurement, Key Injection, Centralized Staging, Configuration, and Kitting, In-field and Depot Mainte ‑ nance, and Help Desk Services. Six of the top 10 most valuable restaurants have trusted Level 10 with their large- scale IT projects. Visit us during the show to find out why! Find us at FSTEC: Booth #431

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8 | FSTEC 2026

POINT-OF-SALE SYSTEMS

Adyen is the financial technology plat ‑ form of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft.

Restroworks is an enterprise restau‑ rant technology platform enabling restaurants to scale with opera‑ tional excellence. Powering 25,000+ restaurants across 52 countries, the company provides a cloud-based unified technology platform that drives revenue growth, improves efficiency, and enhances guest engagement. Built for multi-unit restaurant chains, Restroworks provides a comprehensive suite of solutions, including POS, Inven‑ tory Management, Kitchen Automation, Self-Ordering Kiosks, and advanced Analytics. The integrated platform uni‑ fies Front-of-House and Back-of-House operations, empowering brands with real-time visibility, centralized control, and data-driven decision-making at scale.

SpotOn is a leading restaurant and fi ‑ nancial technology company that helps operators run smarter, more profitable businesses. Known for its flexible, cloud-based restaurant management system and 24/7 support, SpotOn offers a complete point-of-sale with online ordering and reservations, labor management, AI-powered P&L analysis, and access to best-in-class integrations. SpotOn builds restaurant technology designed for peace of mind and deliv‑ ers it with hospitality.

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Otter is an enterprise restaurant operating system that helps multi-lo‑ cation restaurant brands optimize performance by managing ordering, payments, reporting, and guest en‑ gagement through a single platform. Find us at FSTEC: Booth #216

Star Micronics is a global leader in POS hardware and cloud printing solutions purpose-built for restaurants, QSRs, and multi-location foodservice brands. Trust‑ ed by operators worldwide, Star delivers reliable receipt, label, kitchen, and kiosk printers that keep orders flowing accu ‑ rately across dine-in, takeout, delivery, and drive-thru channels. Star’s cloud- ready technologies, including CloudPRNT Next and StarIO.Online, simplify remote printing, device management, and off-premise fulfillment without adding infrastructure complexity. Star helps restaurants build flexible, future-ready systems that scale with their business. Find us at FSTEC: Booth #629

Retail Technology Group (RTG), an Advant‑ ech company, provides end-to-end restau‑ rant technology solutions that simplify operations and improve reliability. From POS hardware and software integration to deployment, maintenance, and 24/7 sup‑ port, RTG serves as a single trusted partner for multi-location restaurant brands. RTG supports front-of-house, back-of-house, drive-thru, and off-premise ordering environments with purpose-built solutions designed for demanding foodservice operations. With deep industry expertise and a consultative approach, RTG helps restaurants maximize uptime, streamline technology management, and scale confi ‑ dently across locations. Find us at FSTEC: Booth #131

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FSTEC 2026 | 9

POINT-OF-SALE SYSTEMS

UPM Adhesive Materials (formerly UPM Raflatac) provides high-performance, innovative self-adhesive products, including label materials, graphics solu‑ tions, and specialty tapes. We offer you the largest global distribution network for direct thermal linerless products, such as sticky receipt paper. We are one of UPM’s fastest-growing global busi‑ nesses employing around 3,300 pro‑ fessionals. In 2025, our sales reached nearly €1.7 billion ($1.95 billion). Find us at FSTEC: Booth #518

Ziosk, the pioneer of pay-at-the-table, is a leading hospitality platform de‑ signed for where service truly happens: the table. Our platform brings together on-demand payment, ordering, loy‑ alty, feedback, and guest intelligence through a core suite of products, in‑ cluding the Ziosk Pro Server Handheld Tablet, zMini Guest-Facing Experience, and our newest solution, the Drop & Pay™ Digital Check Presenter. Based in Plano, Texas, Ziosk processes over $17B in transactions each year and engages over 1B guests annually. Find us at FSTEC: Booth #113

Agilysys delivers enterprise-grade restaurant POS software, omnichannel ordering, and contactless payments, designed for high-volume, com‑ plex food and beverage operations. From full-service and quick-service restaurants to bars, food halls, and multi-concept venues, our restaurant POS system helps operators serve guests faster, streamline operations, and increase revenue across every location. Find us at FSTEC: Booth #916

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The Human Element: Lauren Selman, VP of operations for the IFBTA, discusses how restaurant technology that’s embedded seamlessly into the business can im- prove the guest experience, even (or maybe especially) when the customer isn’t even aware of the underlying tech. Hear how AI and other tools can elevate the hu- man element of hospitality.

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10 | FSTEC 2026

Connecting to Emerging Opportunities in Tech: Rob Grimes, founder and CEO of the International Food and Beverage Technology Association, ranks some of the more exciting platforms to emerge in the restaurant technology space, including con- nected kitchen equipment that integrates across a modern tech stack. Hear his projections for nontraditional retail opportunities powered by new tech, as well.

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Fighting Fragmentation: Hannah Arner, director of restaurant digital and technology capabilities for The Coca-Cola Company, advises foodservice operators to focus on integration of their tech stacks so that their disparate solutions share data and optimize a brand’s strategies. Winning or- ganizations may not necessarily offer every new piece of technology, but they will have the most connected ecosystem behind the ordering channels and marketing tools they do have.

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Embracing Failure: Juan George, co-founder of 858 Partners, shares how admitting what we don’t know — and forging ahead anyway — is the key to building a culture of innovation. Restaurants should be constantly trying new ideas and get- ting comfortable with uncertainty to drive real change in their businesses.

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FSTEC 2026 | 11

CUSTOMER EXPERIENCE

T echnology that streamlines operators and improves the customer experience is table stakes for restaurant operators, and nearly 9 in 10 say they plan to invest in new technology in the coming year — a figure that has held steady in our surveys for three years running. But figuring out how present technology should be for the guest is a balance restaurants are still sorting out. Creating memorable experiences increasingly de- pends on technology that enhances rather than replaces human hospitality. From reservation management, AI-assisted ordering and phone an- swering, self-service ordering and post-visit en- gagement, customer experience technology aims to reduce friction, personalize interactions, and give staff more time to focus on genuine guest connec- tions. Where and how AI fits into the equation is another question operators are grappling with, as they simultaneously look to adopt new AI capabilities while preserving the human element of hospitality. The vast majority of operators in our surveys said they’re increasing investment in AI this year, even as nearly four in 10 said they’re seeing guest resist- ance to customer-facing AI. The most successful implementations balance technological efficiency with human warmth, using tools to eliminate operational pain points, boost staff productivity, and augment the authentic hos- pitality that keeps guests coming back.

next 12 months 13+87 87 %

87% of restaurant operators say they are likely to invest in technology in the

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

84 %

43 %

39 %

of operators say they plan to increase their investment in AI in the next year

of operators said they are interested in using AI to personalize the guest experience

of operators say guest complaints have dissuaded them from introducing customer-facing AI

Source: Nation’s Restaurant News / Restaurant Business research

12 | FSTEC 2026

Simplifying complex restaurant operations with one comprehensive digital app.

Line Checks

Task Management

Shift Management

Temperature Monitoring

Food Labeling

RushReady

Ecolab ® KitchenIQ ™ is a cloud-based software platform that helps foodservice providers streamline back-of-the-house operations and improve efficiency by digitizing manual tasks, capturing critical data and providing powerful insights.

Watch the KitchenIQ video to learn how it can work for you.

https://vimeo.com/1208513822/ff - d593248b

Ecolab ® RushReady ™ is an AI-powered partner that empowers every GM to run high performing operations that delivers great results helping to drive profitability and guest satisfaction.

Paired with a dedicated Performance Coach who ensures the platform is adopted, unit-specific recommendations are implemented and significant behavioral change occurs delivering measurable improvement in unit level profitability.

Speed of Service (SoS) and Sales/Labor Hour help to identify wins and opportunities. 1

For more information about how RushReady can help your managers and teams go to: ecolab.com/en-us/offerings/kqsr/rushready-insights-and-coaching-for-restaurants

Learn more at ecolab.com/en-us/offerings/fss/kitcheniq

CUSTOMER EXPERIENCE

Trusted guidance and community for the restaurant industry’s innovators.

As the #1 satellite TV provider, DIRECTV offers national businesses a total entertainment solution with the best in news, sports and entertainment programming!

Slang AI transforms how full-service restau‑ rants manage their phones, turning every conversation into a revenue opportunity. Our AI-powered, restaurant-centric phone concierge answers questions, makes reservations, and delivers comprehensive analytics so you and your staff don’t have to. Built exclusively for restaurants, Slang AI ensures no more missed calls and no more missed revenue. With 24/7 coverage, Slang AI also gives your staff precious time back to focus on creating exceptional in- house experiences. From busy peak service to after-hours inquiries, our technology integrates effortlessly into your restaurant, delivering increased bookings, reduced operational strain, and enhanced guest satisfaction from the very first interaction. Find us at FSTEC: Booth #133

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Hostie is the AI-powered Virtual Concierge for restaurants, helping operators manage calls, texts, reser‑ vations, takeout orders, private event inquiries, and guest communications while keeping hospitality at the center of the experience. Hostie partners with independent restaurants, hospitality groups, and enterprise restaurant brands across the country. Find us at FSTEC: Booth #532

Trusted by more than 50,000 locations nationwide, Rockbot powers a unified digital media platform built for brick- and-mortar businesses across all indus‑ tries, including restaurants, retailers, fitness, education, and more. With Rockbot, businesses run their entire in-location media experience – stream‑ ing music, digital signage, in-store retail media, advertising, and streaming TV – from one connected platform, instead of juggling a patchwork of disconnected tools. Built to scale, it gives a single-lo‑ cation business the same power and control as the largest nationwide brand, making it easier to create, manage, and scale branded customer experiences across every location. Find us at FSTEC: Booth #232

Tattle is the guest feedback and Cus‑ tomer Experience Improvement (CXI) platform for multi-unit restaurant brands, turning insight into action with AI. One dashboard unifies post-visit surveys across dine-in, drive-thru, delivery and pickup; review manage‑ ment for Google, Facebook, TripAdvisor and 15+ platforms; real-time guest recovery; smart contact forms; and item-level feedback that guides menu, LTO and marketing decisions. Tattle’s AI Coach goes further, telling operators exactly what to fix, where and why, so teams act instead of analyze. Over 250 brands, including CAVA, Scooter’s Coffee, Chili’s, MOD Pizza and more. Find us at FSTEC: Booth #910

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14 | FSTEC 2026

CUSTOMER EXPERIENCE

Custom Channels is a music and audio branding platform for commercial environments, backed by more than 30 years of experience in business music streaming. Hardware-agnostic and built to integrate with the systems business‑ es already run, the platform unifies fully licensed music curation, AI-pow‑ ered audio messaging, multi-location control, zone control, and real-time monitoring into a single centrally managed solution. Custom Channels serves tens of thousands of clients, from independent to enterprise brands including CAVA, Burger King, Ferrari, MOD Pizza, and Erewhon, delivering on its promise: Music without limits. Any platform. Every business. Find us at FSTEC: Booth #123

Marqii improves SEO, AEO, GEO, and local search performance with auto‑ mated menu, listings, and reputation management built for hospitality oper‑ ators. With dozens of POS integrations, no-code customizable website widgets, connections to more than 70 listings sites, and AI-powered review respons‑ es, Marqii helps more than 15,000 restaurants save time, rank higher in search results, generate more reviews, and learn what matters most to their guests. Find us at FSTEC: Booth #922

Ovation is the AI-first guest experience platform for restaurants, helping brands serve exceptional experiences that fuel real restaurant growth. From collecting guest feedback to real-time recovery, AI-powered recommenda‑ tions, improved team performance, and a stronger online reputation, Ovation gives restaurants everything they need to run their entire guest experience in one place. Trusted by brands like Dave’s Hot Chicken, Taziki’s, and Swig. Find us at FSTEC: Booth #723

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Restaurant guests tell you what they think everywhere: Google reviews, app store ratings, post-visit surveys, social. Alchemer brings all of it into one platform, so you can see what’s happening at every location instead of piecing it together from five tools. Our purpose-built AI reads the open-text feedback, flags issues like food safety and slow service as they surface, and routes them to the teams who can fix them. Keep listings accurate across every location. Respond to reviews at scale. Find us at FSTEC: Booth #537

SoundHound AI (Nasdaq:SOUN) is a voice and agentic AI company that enables businesses to deliver natural, end-to-end conversational experiences across digital and physical channels, including phones, ki‑ osks, chat, smart devices, drive-thrus, TVs, in-vehicle, and more. Its agentic platform, OASYS, is a self-learning, orchestrated AI system where organizations can build and deploy conversational AI agents to handle transactions, tasks, and workflows on be ‑ half of customers and employees. Built on proprietary technology backed by 400+ pat‑ ents and years of AI research, SoundHound serves leading brands across industries including automotive, financial services, healthcare, retail, telecommunications, and more. It powers billions of interactions annually. Find us at FSTEC: Booth #332

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FSTEC 2026 | 15

Invisible, Yet Innovative Tech: Hannah Arner, dir- ector of restaurant digital and technology capabil- ities for The Coca-Cola Company, says today’s foodservice consumer is looking for more con- venient ways to engage with restaurants, but they expect much of the technology powering modern strategies to work behind the scenes. “Invisible” use cases include AI-powered demand fore- casting and data-driven loyalty that leads to greater personalization.

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The Rise of Robotics: Juan George, co-founder of 858 Partners, says he expects a surge of activity around robotics in the next year, both for com- panies and for consumers. As consumers become more comfortable with robotics in their own lives, they’ll expect that kind of efficiency from the busi - nesses they patronize. The time for restaurants to start testing automation, he says, is now.

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Consumers Shift Their Expectations for Tech: Rob Grimes, founder and CEO of the International Food and Beverage Technology Association, explains how restaurant customers have turned the tables on technology in the foodservice industry, often using their own devices to engage with brands in new ways and to order in ways that are more convenient. Learn what restaurants should do to appear more tech-forward to an increas- ingly savvy consumer.

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16 | FSTEC 2026

SEPTEMBER 23-25, 2026 GRAPEVINE, TX GAYLORD TEXAN RESORT & CONVENTION CENTER

A LEGACY OF INNOVATION: 30 YEARS OF DRIVING RESTAURANT TECHNOLOGY FORWARD A LEGACY OF INNOVATION: 30 YEARS OF DRIVING RESTAURANT TECHNOLOGY FORWARD FS/TEC has been the premier event for over 30 years, where forward-thinking restaurant operators meet cutting-edge technology. In just three transformative days, attendees discover cutting-edge solutions, connect with top industry executives, and tackle real-world challenges head-on.

Why this FS/TEC 2026 is unmissable:

GRAPEVINE, TX GAYLORD TEXAN RESORT & CONVENTION CENTER SEPTEMBER 23-25, 2026

• Gain insights from 70+ expert speakers in AI and restaurant technology. • Explore the industry’s largest food tech show floor with 230+ leading tech providers. • Network with 800+ top executives, 87% of whom hold decision-making authority to secure a competitive edge in the digital restaurant revolution.

Early Bird Registration Rate Ends July, 25th

BACK-OF-HOUSE TECH

T The restaurant kitchen is undergoing dra- matic transformation as operators — faced with persistent labor shortages, rising food costs, and razor-thin margins — turn to technology to optimize back-of-house operations. Amid rising food and labor costs, the back-of-house has become ground zero for operational innovation, and oper- ators are increasingly turning their focus toward tools that may be invisible to the customer but no doubt impact the consistency and quality of the hospitality they receive. There is no shortage of new tools reshaping oper- ations, including kitchen robotics and automation, AI-driven demand forecasting and inventory opti- mization, smart cooking equipment with precision controls, labor management tools, and integrated kitchen management platforms. As operators face growing pressure to demonstrate ROI of their technology investments, back-of-house tech that can demonstrate measurable impact on food costs, waste, labor hours, throughput, and more, are gaining traction.

67+33 33%

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33% of operators plan to invest in technology to support back of house operators this year

Nearly six in 10 operators say the primary benefit of AI is saving money and time through streamlined operations

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CHART-COLUMN

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61 %

51 %

50 %

say automated inventory management is the AI use case with the greatest ROI

are interested in implementing AI for menu/pricing strategy

of operators say forecasting traffic and sales is a top use case for AI

Source: Nation’s Restaurant News / Restaurant Business research

18 | FSTEC 2026

BACK-OF-HOUSE TECH

Arc is the first voice AI platform that lets you run, optimize, and grow your drive-thru like a digital channel. Arc goes beyond basic voice ordering to deliver a full intelligence layer on top of the drive-thru: AI-powered upselling, A/B testing, sentiment analysis, and a real-time analytics dashboard that shows operators exactly what is working and how to fix what isn’t. Our fast, friendly and branded voice agents delight customers and work seamlessly alongside crew members while deliver‑ ing 3-7% AOV lift, 95%+ first pass accu ‑ racy, and measurable labor savings, all with zero negative impact on customer satisfaction or line speed. Find us at FSTEC: Booth #604

TCG is a major privately held, as‑ set-based third-party logistics (3PL) provider founded in 1986. The company employs over 4,000 logistics profes‑ sionals across North America. They offer turnkey supply chain solutions us ‑ ing Lean and Six Sigma methodologies. Core Services: Warehousing & Distribu‑ tion: Managing over 18 million square feet across more than 110 North Amer‑ ican operations. Asset-Based Transpor‑ tation: Operating an asset-backed fleet of over 900 trucks and 5,000 trailers for dedicated, full truckload, and flatbed transport. Value-Added Support: Providing kitting, plastics processing, manufacturing blending, and product packaging.

Pioneers in durable, industrial-grade hardware built and designed specifically for the unique challenges of restaurant kitch‑ ens. With over 15 years of expertise, we create resilient, efficient, and future-proof solutions that thrive under heat, humidity, and constant use. Leveraging cutting-edge technology like Power over Ethernet (PoE), we streamline installation, reduce costs, and promote sustainability. Our hardware empowers commercial kitchens to operate at peak performance while ensuring long- term scalability and reliability. At Kitchen Armor, we set new standards in durability, ergonomics, and compliance—built for the kitchen, engineered for the future, and powered by innovation. Find us at FSTEC: Booth #217

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Canopy is the remote device manage‑ ment platform that connects every end‑ point technology in a restaurant fleet, such as POS systems, kiosks, signage, smart kitchen equipment, and network hardware, into a centrally managed environment. Operators use Canopy AI agents to monitor and manage every device across every location, collecting real-time health data and resolving problems before customers or employ‑ ees notice them. For multi-unit QSR operators, that means fewer outages, less manual triage, and the ability to manage hundreds of locations without a proportional increase in support staff. With Canopy, restaurant tech runs itself. Find us at FSTEC: Booth #223

Since 1988, ConStrata has always been the industry thought-leader, in provid‑ ing creative, innovative and business enhancing solutions for our clients. We utilize our deep operational experienc‑ es and unique technology perspectives to provide strategy through Consulting, implementation through Services and deliver through Digital. No matter where you are in your journey to meet‑ ing the opportunities and challenges in your business, we’re the right partner in helping you achieve your goals. Find us at FSTEC: Booth #624

With more than a century of innovation, Ecolab® delivers science-based solutions, data-driven insights and world-class ser‑ vice to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational effi ‑ ciencies for customers around the world. Ecolab KitchenIQ™ is a comprehensive digital platform that helps reduce labor and increases operational performance using an App for task and team management, food labeling, remote equipment monitor‑ ing, performance tracking and employee communication. Ecolab RushReady™ is an AI-powered solution that enables restau‑ rants to operate with increased efficiency by helping to transform back-of-house operations with reports, AI-driven recom‑

mendations, and a dedicated coach. Find us at FSTEC: Booth #719

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FSTEC 2026 | 19

BACK-OF-HOUSE TECH

Field Advantage is an IT field services company that specializes in delivering enterprise IT solutions tailored for the restaurant and hospitality industries. With coverage across the US and Can‑ ada we offer onsite break/fix, rollouts and deployments, remote monitoring and hardware lifecycle management. We use a dedicated model, have4-hour SLA capability, and are available 24/7 to ensure your team can focus on what is important, your customers. Find us at FSTEC: Booth #925

Mirus helps make your data smarter. You shouldn’t have to spend time wrangling data. Mirus automates the data management process (collection, cleansing, maintenance) so you can spend more time analyzing and less time gathering data. Plus, the Mirus Report writer gives you the tools to slice & dice your data any way you want with an unlimited number of custom reports, dashboards, & alerts- no cod‑ ing skills needed. We help you access your data so you can quickly answer questions to drive profits. Find us at FSTEC: Booth #225

Perfect Company provides technolo‑ gy solutions that streamline kitchen operations from order to delivery. Our KitchenPro Suite of apps visually guide the crew and gives managers insight over food preparation and pickup pro‑ cesses—driving efficiencies and profits for restaurants and other food service operations.

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Revmo AI is a workflow orchestration platform that answers every inbound interaction and carries it through to completion, 24/7. Built for multi-loca‑ tion enterprises, Revmo’s virtual agent handles voice, email, chat, and SMS in 32 languages and integrates directly with the systems you already run on. Instead of just answering the call or handing off at the first complex step, Revmo completes the workflow, wheth ‑ er that’s booking the appointment, resolving the question, or closing the sale. Learn more at revmo.ai. Find us at FSTEC: Booth #506

Solugenix powers seamless operations with AI-driven solutions and innovative IT services. By implementing advanced technology and providing agile help desk support for QSR and Retail, we help multi-unit businesses thrive. Partner with us to elevate performance and gain a competitive edge in retail technology.

SynergySuite is the AI-native back-of- house operating platform for multi-unit restaurant brands. Inventory, AI-pow‑ ered ordering, labor, food safety, and operations — unified in one intelligent system that predicts problems before they hit your P&L. Protect your margins, your brand, and your people. Find us at FSTEC: Booth #612

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20 | FSTEC 2026

BACK-OF-HOUSE TECH

TRISON helps leading QSR and fast casual brands bring digital to the forefront of their customer experience. We create and support in-store digital menu boards and signage, interactive solutions, drive through, custom over‑ head music, guest wifi and analytics and more. TRISON solutions drive sales and boost marketing campaigns. Find us at FSTEC: Booth #523

TipHaus is the leading tip management platform for the hospitality industry. We automate tip calculations, pooling, and payroll exports, eliminating spreadsheets, cash handling, and payroll errors for oper‑ ators of all sizes. Employees receive earned tips digitally, the same or the next day, via Earned Tip Access® through HausDirect or HausMoney, with full transparency in the TipHaus Employee App. Features include QR Code Tipping (Cheers by TipHaus), peer- to-peer tip sharing, real-time reporting, and custom payroll exports. Trusted by 500,000+ tipped workers across North America, TipHaus integrates natively with 30+ POS, scheduling, and payroll systems, including Toast, Deputy, Push, and more. Find us at FSTEC: Booth #516

The BOHA! purpose-built hardware and unified SaaS platform solution bring efficiency and visibility to foodservice back- of-house operations. The tightly integrated solution is optimized to make orchestration in a busy kitchen streamlined, improving food safety, reducing waste, and ensuring audit readiness while delivering a consis‑ tent brand experience across all locations. All award-winning BOHA! printers are engi‑ neered for speed, durability and simplicity in hectic demanding environments. The BOHA! apps – Labels, Media, Checklist, Tim‑ er, Food Prep, Temp, Sense – are optimized to maximize speed, streamline workflows and automate routine tasks, while the Control Center gives customers the visibility and actionable analytics they need to drive their business. Find us at FSTEC: Booth #704

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7shifts is a restaurant platform that helps operators hire, train, schedule, pay, and retain their teams. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Find us at FSTEC: Booth #533

Jonatan grew up in his mother’s cafe, and experienced first-hand how fun, but tough hospitality is. Later in life, he co-founded All Gravy to build the best tools for restaurant owners and workers. All Gravy gathers all tools for the people side - and makes that one app feel like social media. Only then do people use it. And only then can you lead and train teams at scale. Think Messenger-like chat, Duolingo-like learning, Instagram-like feeds, and an AI that knows everything about your business, and gives staff answers in seconds. Higher retention, faster on‑ boarding, and less admin. Find us at FSTEC: Booth #328

Every guest interaction matters, and every touchpoint in the restaurant has an impact on the experience. Visit Glory to see how restaurants can create a more connected customer journey, from self-service kiosks and point of sale to the drive-thru and back office. Follow the flow of a transaction through the restaurant and explore how or‑ dering, payment, cash management, fulfillment, and operational visibility can work together to support faster service, better guest experiences, and delivering an operational benefit to your bottom line. Find us at FSTEC: Booth #732

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FSTEC 2026 | 21

BACK-OF-HOUSE TECH

The all-in-one restaurant management software to simplify accounting, man‑ age food costs in real time, run payroll, and improve financial performance. Back Office brings together the core solutions restaurants rely on every day, supported by a team that understands the financial and operational realities of running a restaurant. Find us at FSTEC: Booth #231

Berry AI means speed, simplicity, and results. Our team of QSR experts designs high-quality, custom solutions at record pace—and we’re known for being the easiest partner around. We replace outdated timing tech with real-time, in-store analytics that let your teams instantly adjust operations, cut costs, and capture new revenue opportunities as they happen. Find us at FSTEC: Booth #228

BIXOLON is a global manufacturer lead‑ ing the way in POS, mobile, Auto-ID and label printing technologies with durable and advanced printers for a range of environments. Find us at FSTEC: Booth #229

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Envysion, a Motorola Solutions com‑ pany, delivers an AI-powered, cloud- based managed video solution built to protect your restaurant’s people, profits, and brand. By combining video, audio, and POS transaction data in one intuitive platform, Envysion gives operators clear visibility into every or‑ der, interaction, and location. From the drive-thru line to the dining room, un‑ cover opportunities to improve speed of service, reduce loss, and enhance guest satisfaction, so your business runs smarter and stronger every day. Find us at FSTEC: Booth #507

Branch is a leading workforce payments platform designed to help restaurants and other hospitality businesses streamline their operations and boost employee satis‑ faction through fast, digital-first payments. By replacing outdated, manual processes with a seamless digital wallet experience, Branch allows restaurants to pay their staff every single day with no-cost, fee-free options. Branch focuses on solving the administrative headache of traditional tip‑ ping through: Cashless Tips, Automated Tip Pooling, Earned Wage Access, Pay Cards & Digital Wallets. Branch empowers hospitali‑ ty leaders to become “employers of choice” by providing the modern, flexible financial tools that today’s workforce demands. Find us at FSTEC: Booth #633

Chetu is a global provider of AI-powered software development and digital transfor‑ mation solutions for the food and beverage industry. At FSTEC, we’re showcasing custom software that helps restaurants, manufacturers, distributors, and food ser‑ vice organizations streamline operations, improve product quality, enhance traceabil‑ ity, and optimize inventory. Our expertise includes AI-first smart manufacturing, food service management, quality management, distribution, inventory management, and food traceability solutions. Visit Chetu at FSTEC to discover how our scalable, secure, and custom-built software can modernize your operations, improve compliance, and drive efficiency across your entire food and beverage ecosystem. Find us at FSTEC: Booth #530

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22 | FSTEC 2026

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